Terms and Conditions

DELIVERY TO UK :
Free delivery on all orders over £100.00 (U.K Mainland only).
Delivery charge calculated at checkout for all orders up to £100.00.

U.K MAINLAND - Maximum delivery charge £8.95
U.K OFFSHORE - Maximum delivery charge £16.95
IRELAND (Republic) - Maximum delivery charge £16.95
EUROPE - Please contact us for delivery cost prior to ordering.

PLEASE NOTE; we dispatch via various outside couriers, dependant on size / weight of order. This is to ensure that postal costs are kept to a minimum.
*Please leave a contact telephone number when ordering should we need to contact you with regard to your order.


DISPATCH:
Most orders will be dispatched within 1-3 working days from receipt of payment (subject to slight variation during periods of peak demand).

In the unlikely event of there being a problem with your order, ie. stock availability etc, we will contact you to discuss the option of holding the item on back order or cancelling your order.

*If you are out when our courier company attempts to delivery your order, don't worry, they will leave a card with a contact reference and telephone number. Simply call the number quoting your reference and you will be able to rearrange delivery for a convenient date and time of your choice.


DISCOUNTS :
Orders over £100.00 - Free postage and packaging (U.K Mainland)


RETURN OF GOODS POLICY :
We do our utmost to ensure that goods are received as ordered and in perfect condition, however, in the unlikely event of goods being faulty or incorrect items being received, please contact us via email and return the item(s) within 7 working days of initial receipt for a full refund (including delivery costs) or exchange.
Goods received as ordered can be returned to us within one month of purchase for repayment or exchange provided they are unused, have their original packaging and labelling and are accompanied by the original delivery note / invoice (any delivery charges are non-refundable).


PRIVACY NOTICE :
We do not store sensitive information on our system. All credit / debit card payments are processed securely via Nochex or Paypal in accordance with the data protection act1998.
We do not pass on email addresses to any third parties. Any emails sent from Fireside will only be in connection to orders placed or enquiries made.


DISCLAIMER :
All information contained on this website is represented in good faith. We strive to keep all information accurate, up to date and error free. However no responsibility can be accepted for errors and ommisions. We reserve the right to alter our prices and specifications without prior notice as part of the continuous improvement and updating of our site. All measurements shown are approximate and should only be used as a guide.


COMMENTS / COMPLAINTS :
Any comments or complaints should be forwarded to Fireside Accessories as follows ;
Email - firesideaccessories@blueyonder.co.uk
By Post to - 153 Brackenfield Road, Great Barr, Birmingham, B44 9BB.


© COPYRIGHT :
The content of this website may not be copied, reproduced, downloaded or used in any form without permission of FIRESIDE & INTERIOR DESIGNS.


Copyright © - Fireside & Interior Designs 2007. All rights reserved.


Vat Reg - 934 2929 07










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